Privacy Policy

Effective Date: [16-05-2025]

WristLink ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, applications, and communications. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

  • Name, contact details (email address, phone number, address)
  • Identification documents (if required for compliance or transactions)
  • Payment and transaction details

1.2 Non-Personal Information

  • IP address, browser type, and operating system
  • Usage data, such as website navigation and interaction details
  • Preferences and settings on our platforms

1.3 Sensitive Information

Compliance-related information as required under Anti-Money Laundering (AML) or Know Your Customer (KYC) regulations.

2. How We Use Your Information

  • To provide our services and process your transactions
  • To comply with legal and regulatory requirements (e.g., AML/KYC compliance)
  • To improve our website, applications, and customer service
  • To send updates, notifications, and promotional materials (with your consent)
  • To monitor and analyze trends and usage patterns

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information with trusted third parties for the following reasons:

  • Service Providers: For payment processing, IT support, and other operational services.
  • Regulatory Authorities: When required by law or to comply with legal obligations.
  • Business Partners: For collaborative projects or initiatives, with your consent.

4. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure servers and encryption for sensitive data
  • Regular system monitoring and updates
  • Access control policies to restrict data handling to authorized personnel

5. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request access to your personal data held by us.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (subject to legal requirements).
  • Objection: Object to certain processing activities.
  • Data Portability: Request transfer of your data to another service provider.

To exercise your rights, please contact us at info@wristlink.app.

6. Cookies and Tracking

We may use cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic, store user preferences, and improve functionality. By using our website, you consent to the use of cookies.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect website functionality.

7. Third-Party Links

Our website or applications may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Compliance with International Regulations

As a company operating in the United Arab Emirates, we adhere to all applicable data protection and privacy regulations, including those relevant to the gold trading industry.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and significant updates may be communicated directly to you.

This Privacy Policy is designed to build trust and transparency with our customers and stakeholders. By continuing to use our services, you agree to the terms outlined in this policy.